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PEDD Webinar Series: Communication (Patient, Parent/Caregiver and Inter-professional)

in PEDD, webinar

Title: Communication (Patient, Parent/Caregiver and Inter-professional)

Date: Aug. 7, 2012 6:00 PM - 7:00 PM EDT

Presenters: Curt Stine, Jean Sherman, Carole Zangari

Curtis C. Stine, MD, Professor, and Associate Chair, The Department of Family Medicine and Rural Health
Director of Clinical Programs, The Florida State University College of Medicine

Dr. Stine is the Director of Clinical Programs, and oversees the third and fourth year medical student curriculum at The Florida State University College of Medicine in Tallahassee, FL. He also directs the required clinical skills course for first year students.

Prior to moving to Tallahassee in 2002, Dr. Stine spent three years in Austin, TX as the Executive Vice-President of a non-profit educational organization, and 21 years in Denver, Colorado, as a faculty member in the Department of Family Medicine at the University of Colorado Health Sciences Center. While in Colorado, he directed a Family Medicine residency program, was Associate Director of the Colorado AHEC Program and Predoctoral Education Director for the Department of Family Medicine.

He is active with the Society of Teachers of Family Medicine, serving on the STFM Board of Directors from 1997-2000, and is a member of the Florida Academy of Family Physicians.

Jean Sherman. Ed.D., R.N. is an Assistant Professor at the University Miller School of Medicine, Director of Adult Programs and the LEND Nursing Director at the University’s Mailman Center for Child Development (a University Center for Excellence in Developmental Disabilities). She has been a registered nurse for all of her professional career and obtained a doctorate in adult education from FIU in 1997.

For more than 20 years Jean has been involved in creating educational and training programs for families and professionals that interact with individuals who have developmental disabilities. She has also conducted more than 150 training workshops and presentations for these same audiences on the local, state and national levels.

Among her many community roles, Jean is currently Chair of the Family Care Council Florida, a long-time Chair of the Broward Family Care Council and is a charter member of Volunteer Florida’s Statewide Inclusion Council.

Dr. Carole Zangari is professor of speech-language pathology at Nova Southeastern University where she provides clinical supervision, teaches at the master's and doctoral levels, and directs the Augmentative Communication Education (ACE) Lab. Her areas of interest are Augmentative and Alternative Communication (AAC), assistive technology (AT), literacy for individuals with developmental disabilities, and online learning. Dr. Zangari presents on topics related to severe communication impairment at the state, national, and international levels and is a past coordinator of the AAC Division of the American Speech-Language-Hearing Association (ASHA). She is co-editor of Practically Speaking: Language, Literacy, and Academic Development of Students with AAC Needs. Dr. Zangari blogs at

Learning Objectives:

Patient Communication

  • Modify one’s communication approach and utilize alternative modalities, as appropriate.
  • Residents will communicate directly with patients in a respectful and supportive manner.
  • Check with the patient throughout the encounter to ensure that the patient understands questions, is comfortable and understands all aspects of the encounter.
  • Ascertain the most effective communication method, utilizing assistive technologies, as appropriate, with both patients and ancillary informants.
  • Continually assess the developmental level and functional health literacy of the patient throughout the patient encounter.

Caregiver Communication

  • Determine the patient’s family, social, formal and informal support network accurately.
  • If family members or others are present, determine their level of familiarity with and responsibility for the patient, in order to collaborate with them for the patient’s care.
  • Continually assess the developmental level and functional health literacy of the patient throughout the patient encounter.

Professional Communication

  • Collaborate as a member or leader of a health care or interdisciplinary team in the comprehensive care of patients.
  • Proactively share patient information with health and non-healthcare professionals involved in providing care or supports, while maintaining adherence to HIPAA compliance.

Watch archived webinar

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